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/ August 23 2016

To help support our commitment to independent merchants, for the first time, we have appointed a specialised Merchant team.

The team members, headed up by our Merchant Development Director Mike Beard and Regional Sales Director James Rowlands, make up the dedicated points of contact for our merchant customers across the UK. Providing training, advice and technical support to help provide a full understanding of the products we offer, their applications and the benefits to the customer.

The formation of the team has been a careful process, selecting individuals who possess a keen passion for supporting independent business and who have the knowledge and skills to help merchants grow by spotting new opportunities and offering products and solutions to satisfy customers’ needs.

Talking about the newly formed team, James Rowlands commented:

‘This is the first time Encon has set aside the resource to focus solely on independent merchants and there has never been a more important time to do so. The sector is growing and the team want to be there to support it, ensuring that our merchants have all the knowledge and support, as well as market leading products, they need to help them help their customers.‘

To find our more or to find your local contact, please click here