Providing knowledge and expertise for Merchant customers in East London and the surrounding area, we grabbed a quick 5 minutes with Dan George to find out about his role at Encon Insulation
What do you enjoy about working with Independent Merchants?
“I like the fact that when working with Independent merchants, you’re often dealing direct with the business owner. I find that, because it’s their company, they are really invested and hands-on in finding the right solution for their customers and really passionate about products.”
What do you think makes Independent merchants unique in the building industry?
I think it’s that personal touch. The merchants have a great relationship with their customers, built on trust and sound knowledge and advice. It reflects what we seek to offer at Encon and is always refreshing to see.”
What do you think the future holds for Independent Merchants?
“There are more and more merchants popping up all the time. Plumbing and heating merchants are slowly branching into builders’ merchants. I believe the industry is growing and merchants are going to get busier and busier. House builders are not currently building enough houses per year to meet demand. If they address this, it’s going to impact on the merchants.”